Strata Group Limited – the home of quality and reliability
Strata has been a trusted name within the replacement window industry for almost 30 years serving Stoke-on-Trent and the surrounding areas. We have an impressive range of windows, doors, conservatories and cane furniture all on display in our three showrooms. Here at Strata Window World we realise that our reputation depends on your opinion of us when our installation is complete.
Because of all this all our time-served installers are extremely precise when it comes to adding that finishing touch to every job they do.
All windows, doors and conservatories are accurately measured to ensure the minimum of tolerance around the edge of the frames, with any that remain being filled giving you the standard of finish that looks perfect. Any trims or architraves that are required will be fitted to your complete satisfaction.
We also insist that each team carries a quality hoover to clean up any fragments of frame that may be scattered around their working area.
It’s these finishing touches that lead to our customers comments like:
“Your installers were brilliant – Our house was cleaner when they left than when they began”
“A very big thank you to your team of fitters – The quality of workmanship and the finished results are outstanding”
Quality products without the pressure to buy
At Strata, we don’t sell, we advise and assist you in making the right choice for you, your budget and your home. As double glazing and joinery specialists we can help to take the worry out of buying your new windows, doors and a conservatory.
Surveys and Strata’s FREE design service
From the initial design and choice of styles to a satisfactory completion, you, the customer always comes first. Free and friendly advice is readily available from our team of sales advisors who are trained to give you the best possible advice on our hardwood, uPVC and aluminium systems. Every order is carried out in line with the results of a comprehensive site survey that takes any building or architectural requirements into account.
The products themselves are tailor made to our surveyor’s precise measurements using tried and tested materials and components – manufactured in-house and at one of the UK’s leading fabricating facilities.
Installed with care
Our close attention to detail means that installations are carried out with the minimum of disruption and on the due date. We plan ahead to ensure that, wherever possible, we can keep our promises. Strata’s experienced fitting teams are time served tradespeople who take great pride in providing a conscientious and courteous service with the emphasis on leaving the customer’s home clean and tidy on completion of the fit.
and fully guaranteed…
And, just as our customer service is fully comprehensive, so too are our guarantees. Strata’s warranties and after sales service offer you that all important peace of mind – the final piece of the total package that is designed to ensure that as a Strata customer you remain satisfied before, during and after the sale.